Knowing that your product is failing in specific use cases only answers the “what”. To address the quality and reliability issues you need to answer the “why” and “how”. Root cause analysis (RCA) is a method deployed to determine the sequence of events that ultimately result in product or material failure. It moves beyond casual factors that may influence product life and provides a full understanding what went wrong, how to fix it, and how to prevent recurrences.

Gateway Analytical provides root cause analysis at the sample level for a variety of failures, including the presence of foreign particulate matter, surface defects, corrosion, and other common and unusual modes of deterioration. We leverage any and all instrumentation and techniques, from SEM to Raman spectroscopy, to quickly and accurately deliver the answers you need. After determining the root cause of failure you can be confident that a permanent solution is at hand.